| Question: |
Do you store fingerprint images? |
| Answer: |
No, fingerprint images are not stored in our system. |
| Question: |
Can anyone see a fingerprint image? |
| Answer: |
No, fingerprint images are not seen. When a finger is read it is converted into a unique number/pattern. |
| Question: |
How do we purchase goods? |
| Answer: |
Simply place your finger on the scanner. Your fingertip is read and then converted to your account number, which is then debited. |
| Question: |
How do we know the correct account number is being debited? |
| Answer: |
The name and photo of the student appear on the Terminal screen confirming the identity to the operator. The account numbers are unique. |
| Question: |
How can I check my account balance? |
| Answer: |
After each transaction the remaining balance appears on the operator’s screen. Balances will also be available on the Internet Payment site once this has been set up. |
| Question: |
What if I am entitled to Free School Meals? |
| Answer: |
The system works exactly the same for all students whether they pay or have a free school meal. The account will be credited with a daily amount. Extra cash can also be added to enable a greater daily spend. |
| Question: |
Can I still pay with cash? |
| Answer: |
Yes, but our intention is that eventually most payments will be paid via the internet payment facility, thereby reducing the handling time of cheques and cash to give greater security and accountability and provide a more streamlined service. |